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A Signature Alone Is Not Informed Consent

Too many practices treat informed consent like a form to be signed five minutes before treatment. The[…]

The Case Against “I Told the Patient”

“I told the patient” is not a strong clinical system and it is not a strong legal[…]

Why Verbal Post-Op Instructions Alone Are a Risk You Don’t Need

Patients leave the operatory distracted, numb, anxious, relieved, or all four. That is exactly why verbal-only discharge[…]

Want to Know How Complaint Files Open? Follow the Paper Trail

When a patient files a complaint, the first question is rarely, “Was the dentist well intentioned?” It[…]

The First Three Records That Can Make or Break a Board Complaint

There is no single public, nationwide “top three” list published by every dental board. But when you[…]

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