PractCom

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PractCom
Dental Practice Communication
Questions? Email support
For DSOs & Group Practices

One Communication Standard for Every Location

Give every office in your DSO the same high-quality patient communication system — including post-treatment instructions, informed consents, med cards, compliance forms, referral workflows, translations, Patient Portal access, and delivery tracking.

  • Centralized communication libraries with DSO-approved language
  • Location-level branding while maintaining group-wide consistency
  • Faster onboarding for new offices, providers, assistants, and admin teams
  • Delivery logs to support clearer documentation across locations
  • Email, text, print, translation, and Patient Portal workflows in one system
Why it matters

Make consistency easy across dozens of locations

PractCom helps DSOs keep every office on the same page. Standardize patient communication, documentation, referrals, consents, compliance workflows, and after-care instructions without relying on outdated PDFs, scattered folders, or inconsistent verbal explanations.

One source of truth

Maintain a centralized, DSO-approved communication library for post-treatment instructions, informed consents, emergency guidance, med cards, referrals, and compliance forms.

Local branding, central consistency

Each office can use location-specific branding and contact details while the core language, structure, and documentation approach remain consistent across the organization.

Support documentation at scale

Help every location deliver clearer written information to patients and keep better records of what was sent, when it was sent, and how it was delivered.

How it works

Designed for multi-location rollouts

Whether you have 5 locations or 150, PractCom is built to launch quickly, train easily, and keep communication consistent over time.

Configure your DSO library

Load, edit, or standardize your group’s instructions, consents, med cards, compliance forms, referral documents, and emergency guidance in one system.

Brand each location

Each office can use its own location details, providers, contact information, and practice branding while still following your group-wide communication standards.

Train once, use every day

Front desk staff, assistants, hygienists, and doctors can select, customize, send, print, translate, and track documents with a simple repeatable workflow.

Operational value

Built for clinical consistency, patient clarity, and administrative efficiency

PractCom gives DSOs a practical way to support the daily communication needs of multiple dental practices without slowing teams down.

Reduce repetitive calls

Patients receive clearer written instructions and can access documents later through the Patient Portal instead of calling the office for the same information.

Improve patient understanding

15-language translation support helps diverse patient populations better understand instructions, consents, and important practice documents.

Strengthen referral visibility

Referral tools help locations create, send, document, and organize referral communication while supporting stronger professional relationships.

Questions

Frequently asked by DSOs

A quick look at how DSOs and group practices can use PractCom across multiple locations.

Can we customize the content for our legal team and clinical leadership?

Yes. Your organization can review, edit, and standardize the core language for instructions, consents, referrals, compliance forms, and patient communication templates. Your team should review all forms for your clinical, operational, and legal requirements.

How long does it take to roll out to a new office?

Most offices can be configured quickly by adding practice branding, providers, contact details, and preferred workflows. The system is designed so teams can begin using documents without complex software training.

Will this work with our existing practice software?

PractCom runs alongside your current practice management system. Your team can create, send, print, translate, and track patient communication, then save documentation according to your existing office workflow.

Is this only for post-treatment instructions?

No. PractCom now supports post-treatment instructions, informed consents, med cards, emergency guidance, compliance/refusal forms, referral management, Patient Portal access, translation, and delivery tracking.

Can locations still customize individual documents?

Yes. PractCom is designed to support editable templates while still helping groups maintain consistent structure, branding, and approved communication standards.

Important: PractCom provides editable communication and documentation templates. Each DSO or dental practice should review, customize, and obtain professional or legal review where appropriate for jurisdiction-specific requirements, clinical protocols, and organizational policies.

See how one PractCom system can support every office.

Walk through a 15-minute demo tailored to your locations, providers, patient communication needs, referral processes, documentation workflows, and rollout plan.