Informed consent should begin when treatment is recommended, not when the assistant hands over a clipboard. The[…]

Too many practices treat informed consent like a form to be signed five minutes before treatment. The[…]

“I told the patient” is not a strong clinical system and it is not a strong legal[…]

Patients leave the operatory distracted, numb, anxious, relieved, or all four. That is exactly why verbal-only discharge[…]

When a patient files a complaint, the first question is rarely, “Was the dentist well intentioned?” It[…]

There is no single public, nationwide “top three” list published by every dental board. But when you[…]